City Sketches, Inc. / NewUrbanJazz Privacy Policy
Last Updated: May 19, 2026
City Sketches, Inc. and NewUrbanJazz (“Company,” “we,” “our,” or “us”) respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, stream our music, purchase products, attend events, subscribe to newsletters, or interact with our services (collectively, the “Services”).
By using our Services, you consent to the collection and use of your information as described in this Privacy Policy.
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1. Information We Collect
We may collect personal information in the following ways:
A. Information You Provide to Us
Account & Subscription Information
When you subscribe to newsletters, join fan clubs, purchase products, or register for events, we may collect:
* Name
* Email address
* Mailing address
* Phone number
* Username/password (if applicable)
Payment Information
When purchasing music, merchandise, tickets, or subscriptions, payment information is processed securely through third-party payment processors. We do not store complete credit card numbers on our servers.
Communications
If you contact us through email, forms, social media, or customer support, we may collect:
* Your contact information
* Copies of correspondence
* Customer support requests
Promotions & Surveys
If you participate in contests, giveaways, surveys, or promotions, we may collect information related to your participation.
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B. Information Automatically Collected
Device & Usage Information
When you use our Services, we may automatically collect:
* IP address
* Browser type
* Operating system
* Device identifiers
* Pages visited
* Streaming activity
* Referring URLs
* Time spent on pages
* Dates and times of access
Location Information
We may infer your general geographic location from your IP address for purposes including:
* Licensing compliance
* Content delivery
* Advertising personalization
* Analytics
Cookies & Tracking Technologies
We may use:
* Cookies
* Pixel tags
* Web beacons
* Analytics tools
* Similar tracking technologies
These help us improve our Services, understand user activity, and personalize experiences.
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2. How We Use Your Information
We may use your information to:
* Provide and maintain our Services
* Process purchases and payments
* Deliver music streaming services
* Respond to customer service inquiries
* Send newsletters and promotional materials
* Improve website functionality and user experience
* Analyze audience engagement and listening behavior
* Detect fraud and protect security
* Comply with legal obligations
* Enforce our Terms of Service
We may also use aggregated or anonymized data for analytics and business reporting.
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3. How We Share Your Information
We do not sell your personal information for monetary compensation.
We may share your information with:
Service Providers
Third-party vendors who assist us with:
* Payment processing
* Email marketing
* Website hosting
* Analytics
* Customer support
* Advertising services
* Streaming infrastructure
Legal Compliance
We may disclose information when required to:
* Comply with laws or legal process
* Protect our rights or property
* Prevent fraud or security threats
* Protect the safety of users or the public
Business Transfers
If City Sketches, Inc. or NewUrbanJazz undergoes a merger, acquisition, restructuring, or asset sale, user information may be transferred as part of that transaction.
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4. Your Privacy Choices
You may:
* Opt out of marketing emails using unsubscribe links
* Request access to your personal information
* Request correction of inaccurate information
* Request deletion of your information where permitted by law
* Disable cookies through your browser settings
To make privacy-related requests, contact us using the information below.
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5. Cookies & Advertising
We may use cookies and similar technologies to:
* Remember user preferences
* Analyze traffic
* Improve functionality
* Deliver relevant advertisements
You can manage cookies through your browser settings.
Third-party advertising and analytics providers may also collect information through cookies and similar technologies.
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6. Mobile Privacy
If you access our Services via mobile devices, we may collect:
* Device type
* Operating system
* Mobile advertising identifiers
* App usage information
You may limit ad tracking through your device privacy settings.
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7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
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8. Data Retention
We retain personal information only as long as necessary to:
* Provide our Services
* Fulfill legal obligations
* Resolve disputes
* Enforce agreements
We may retain anonymized or aggregated information indefinitely.
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9. U.S. State Privacy Rights
Residents of certain U.S. states may have rights including:
* Access to personal information
* Correction of inaccurate information
* Deletion of personal information
* Opting out of targeted advertising
To exercise these rights, contact us using the information below.
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10. International Users
If you access our Services outside the United States, your information may be transferred to and processed in the United States where data protection laws may differ from those in your jurisdiction.
By using our Services, you consent to such transfer and processing.
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11. Children’s Privacy
Our Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13, we will delete it promptly.
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12. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
We encourage users to review third-party privacy policies before providing information.
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13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of our Services after changes constitutes acceptance of the revised Privacy Policy.
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14. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact:
City Sketches, Inc. / NewUrbanJazz
2690 Cobb Pkwy., Suite A5 #309
Smyrna, GA 30080
United States
Email: [bob@citysketches.com](mailto:bob@citysketches.com)
Website: [www.bobbaldwin.com](http://www.bobbaldwin.com)
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